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Always act in the best interest of our clients

NAOSA Gold Standards of Professional PracticeTM

Each member profession of the National Association of Senior Advocates has a standard of guidelines that our members must abide. We call these the Gold Standards of Professional Practice.
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NAOSA requires members to act in utmost good faith when working with clients and in a manner that the NAOSA member reasonably believes to be in the best interest of the client. Additionally, each Professional Member of the National Association of Senior Advocates must follow and act in accordance with a Standard of Guidelines. We call these the NAOSA Gold Standards of Professional Practice. ™

The NAOSA Gold Standards have been created by professionals in their specific fields. The NAOSA Gold Standards strive to eliminate any gray areas that may exist in various business practices. Although these gray areas may be legal in many cases, NAOSA experts agree that they generally do not serve the best interest of the consumer.

The NAOSA Gold Standards of Professional Practice™ also strive to offer transparency in various professions, and aim to educate consumers on the various business models of these professions. Consumers must have information to make an educated decision when considering a specific product or service.

Members who are found not in compliance with these standards will be censured, with membership revoked immediately.

Click on each industry to find out more.

Members Pledge

To Always put a Client’s interest over any self interest.

To provide straight forward, non-biased advice & services on behalf of the Client.

To never engage in the industry specific business practices identified as harmful to the consumer by NAOSA experts and Advisory Board Members. (These practices are listed in a separate document and can also be found on the NAOSA website.)

Members Educate

By being clear and transparent in their pricing and eliminate any gray areas that may exist in various business practices, even if they are considered legal.

By always offering a product or service that best suits the Client’s needs.

By clearly explaining all options so that a client can make the best informed decision about their purchase.

By informing their Clients of all NAOSA Gold Standards so that they are prepared when working with other professionals in an unrelated field.

Members Advocate

By becoming a trusted advisor held to the highest standards possible.

By serving as a resource and voice for all consumers who have been exploited.

By cooperating and working with Government Agencies to protect the best interest of our Senior Population and all other Consumers.

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