Consumer Guide: Home Care & Assistance
Home Care & Assistance (Custodial/Non-Medical Only)
When it comes to finding home care and assistance for yourself or a loved one, it can be overwhelming to navigate the many options and providers available. While there are many reputable and high-quality home care companies out there, unfortunately there are also some that are unscrupulous or inexperienced. To make sure you get the best possible care and support, it’s important to do your research and choose a provider that meets your needs and standards.
In this consumer guide, industry experts offer some tips and insights on how to find a reliable and trustworthy home care and assistance company, as well as what to look for and what to avoid when working with a provider. Remember, always refer to your State’s Department of Aging for helpful information regarding medical-based home care.
Tips From the Experts: Key Factors to Consider When Hiring a Home Care Agency
Note: Any item listed with an asterisk (*) below is a NAOSA Gold Standard of Professional Practice™ and is required for NAOSA professional membership. For more details, please visit the NAOSA Consumer Guides page.
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NAOSA requires members to act in utmost good faith when working with clients. Members must agree to act in a fiduciary manner in a way that the member reasonably believes to be in the best interest of the client. In addition to compliance with all federal and state regulations, each professional member of the National Association of Senior Advocates must also follow and act in accordance with the NAOSA Consumer Guides published herein. Members who are found not in compliance with these standards will be censured, with membership subject to revocation.
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